Terms and Conditions

These Terms and Conditions govern the website creation, development and maintenance services provided by Billel Sedouk / LanceTonSite to any professional or individual client.

"Client": any natural or legal person ordering a service. "Service Provider": Billel Sedouk / LanceTonSite. "Service": any website design, development or consulting work. "Quote": contractual document describing the service and its price.

The contract is formed upon signing or written acceptance of the quote AND payment of the deposit. The quote is valid for 30 days. Any modification after acceptance is subject to an addendum.

All prices are quoted exclusive of Belgian VAT (excl. VAT). Any applicable VAT will be specified in the quote and on the invoice in accordance with applicable regulations. Prices are fixed for the duration of the quote validity period (30 days).

A deposit of 50% of the total amount is due upon ordering. The balance is payable upon final delivery. Payments are made by bank transfer or any other method agreed in the quote, within 15 days. Production will not commence until the deposit has been received. Any payment delay incurs interest at the Belgian legal rate plus 5%.

Under EU Directive 2011/83/EU and the Belgian Code of Economic Law (Art. VI.67 et seq.), individual clients (consumers) have a 14-calendar-day withdrawal period from the conclusion of the contract. After this period, or if the client has expressly requested commencement of the service before its expiry and a mockup has been presented and validated, the right of withdrawal is lost (Art. VI.73 §1, 1° CEL). This waiver is confirmed upon acceptance of the quote.

Communicated timelines are indicative. Any delay attributable to the client (late content delivery, approvals, etc.) automatically suspends the delivery timeline. LanceTonSite cannot be held liable for delays due to external causes.

Economic rights over the creations (code, design, content) are transferred to the client upon full payment of the service. Until that payment, LanceTonSite remains the sole rights holder. Going live or putting the website into production does not constitute a transfer of ownership and does not waive the obligation to pay the outstanding balance. LanceTonSite reserves the right to mention the project in its portfolio, unless the client objects in writing.

LanceTonSite guarantees the correction of functional bugs attributable to its work for 30 days after delivery. This warranty does not cover client modifications, third-party CMS/plugin updates, or hosting providers.

LanceTonSite's liability is limited to the pre-tax amount of the service concerned. LanceTonSite cannot be held liable for indirect damages (loss of revenue, lost profits) resulting from a service interruption.

If the client terminates before delivery, the paid deposit is retained as a lump-sum indemnity. If LanceTonSite terminates due to a serious client breach (non-payment, provision of unlawful content), the amounts due remain payable.

These Terms and Conditions are governed by Belgian law. Any dispute shall be submitted to the exclusive jurisdiction of the courts of the judicial district of Brussels.

In the event of an unresolved dispute, consumer clients may contact the Belgian Ombudsman for Enterprises (www.ombudsman.be) or BELMED, the official Belgian online mediation platform (belmed.fgov.be). Under Regulation (EU) No 524/2013, clients may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/